Many people are being robbed, but the culprit hasn't been arrested. Who is this elusive criminal? Negativism! It is a thief robbing life of adventure and joy, affecting every institution of society. Bad attitudes can cost you plenty in terms of productivity and morale. Not only do problem employees perform poorly, they make it tough for everyone else to do their jobs, too. This CD will show you how to turn negative attitudes into positive behaviors and problems into opportunities. You'll learn why people have bad attitudes in the first place and explore ways to head off conflict and confront people about their bad attitudes. With information you glean from this CD you'll be on your way to finding win-win solutions and Dealing with Negative Attitudes in the Workplace™!

"Steve Gilliland's presentation at the 2006 SHRM Conference in Washington, DC on the topic of Dealing with Negative Attitudes in the Workplace was the most powerful presentation I have ever heard in all the years of attending the SHRM conference. Only one word can describe it…WOW!"
– TAMI ORTEGA, NUVISION FINANCIAL FCU